FAQ

Frequently Asked Questions

 

If you have any further questions please feel free to email us at

info@mbfp.com.au

How do I book?


Booking is easy with our online booking system HERE

Alternatively you can send us an enquiry form HERE
or contact us via email: info@mbfp.com.au




How do I find the right package for my event?


Finding the perfect package is easy with our online package filter system HERE

Alternatively you can send us an enquiry form HERE
or contact us via email: info@mbfp.com.au




Where do you travel to?


We service most of South-East Melbourne, Bayside and the Frankston-Mornington Peninsular.

Check out our service map HERE
For events in the Green Travel Zone please contact us via email: info@mbfp.com.au




What do you provide?


We provide everything we need for each of the activities you choose Face Painting/Balloon Twisting: we bring all our own equiptment and materials including and table and chairs. Party Games: we bring all our own equiptment, music and music player, and pass the parcel. Craft Activities: we bring all our own equiptment and materials including tables.




What do I need to provide?


You just need to provide a safe and confortable space for the children and our entertainers to play in. Please ensure sufficient space is provided for each of the activities booked. Face painting and balloon twisting require a minimum of 2m by 2m and larger events must have space for a line. Party games require a minimum of 3m by 3m for most games and a space 5m by 2m minimum for races. Usually the back yard or a living area with the furniture pushed to the side is perfect. Craft activities require a minimum of 3m by 3m. Ideally this should be on hard floors or outside for easy clean up.

For more information please see our t's and c's HERE




What activities do you do?


Miss Butterfly's Face Painting has a range of activities to make every event special

Choose from Face Painting, Balloon Twisting, Party Games and Craft Acitivities




What charactor costumes can our entertainer wear?


Our entertainers can come to your event dressed as a fairy princess, rainbow dress or colourful superhero.

For Christmas events we can also wear a matching Christmas hat.

Unfortunatly we can not offer custom costumes. Our entertainers often have mulitple bookings in one day. This is why we have one base dress that we add attachments and accessories to to create the different costumes. This system allows us to quickly change between bookings so that everyone gets their prefered costume.




What if more children come to my event?


We understand that sometimes the number of children attending an event can change.

If you know prior to your booking that more children are expected to attend, please advice us as soon as possible. If we are available we can increase the length of your booking so that all children can participate.

Please note we often have multiple bookings one after the other and can not always add additional time to a booking. If this is the case we may recommend one less activity to allow for more time for the other activities.

If on the day more children attend then expected we can sometimes add additional time ($30 per 15min) (subject to availablility). Alternatively we can do one less activity or shorten the length of an acitivity (party games and craft activities only).

If you are unsure how many children will be attending your event we recommend booking for all children invited. This will insure that no children will miss out if all can come. If you find that less children are able to attend we can shorten the length of your booking or add an additional activity (best option depends on numbers).

The best option is different for each booking so please contact us to discuss. Send us an enquiry form HERE or contact us via email: info@mbfp.com.au Please refer to our T's and C's for more information




What if less children come to my event?


We understand that sometimes the number of children attending an event can change.

If you know prior to your booking that less children are expected to attend, please advice us as soon as possible. If there are less children we can shorten the length of the booking or add an additional activity. We appreciate as much notice as possible so that we can take other bookings (min 72hrs notice required).

The best option is different for each booking so please contact us to discuss.
Send us an enquiry form HERE or contact us via email: info@mbfp.com.au Please refer to our T's and C's for more information




I'm not sure how many children will be at my event?


If you are unsure how many children will be attending your event we recommend booking for all children invited. This will insure that no children will miss out if all can come. If you find that less children are able to attend we can shorten the length of your booking or add an additional activity (best option depends on numbers).

If you are booking for a public or corporate event we do have by the hour packages for an unspecified number of children.

The best option is different for each booking so please contact us to discuss.
Send us an enquiry form HERE or contact us via email: info@mbfp.com.au

Please refer to our T's and C's for more information




Can I check your availability online?


You can see our available dates and times with our online booking system HERE

Alternatively you can send us an enquiry form HERE
or contact us via email: info@mbfp.com.au




How far in advance should I book?


We reccomend booking as soon as possible. We often book out months in advance, especially leading up to Christmas, and we would hate for you to miss out. You can book as soon as you have a loaction, date and time, and an approximent number of children. If any of this changes later we can alter your booking*.

We are happy to take last minute bookings, but please note that spaces are very limitied.

*Please see our T's and C's for more information





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Miss Butterfly's Children's Entertainment 

Children's Entertainment . Face Painting . Balloon Twisting . Party Games . Craft Activities . Workshops

Est. 2013

ABN 97 413 595 575

©2020 BY MISS BUTTERFLY'S CHILDREN'S ENTERTAINMENT